Cloud & IT Infrastructure Manager
We are looking for a Cloud and IT Infrastructure Manager to join us in an exciting time in our growth, and assist us with software, database, infrastructure and managing our corporate IT requirements.
About Us
Fideres delivers effective economic analysis and testimony, turning data into courtroom advantage. As global litigation experts, we help law firms secure new cases and offer unbiased, conflict-free insights for complex and innovative disputes. Driven by rigorous analysis, we empower justice—for all—from case strategy to victory.
By dedicating ourselves solely to litigation-based economic analysis, we can provide truly unbiased assessments and maintain our commitment to objectivity.
Our Competition litigation consulting team has provided expert opinions on major antitrust legal actions against Big Tech (including Apple, Amazon and Facebook), Big Pharma, Big Finance and Big Agriculture. Meanwhile our original and innovative investigations into river sewage and Covid-19 have led to national press coverage.
Our Financial and Securities Litigation team has acted as plaintiffs' experts in the most consequential financial cartels and market manipulation cases of the past 10 years.
About this Role
We are looking for a Cloud and IT Infrastructure Manager to join us in an exciting time in our growth, and assist us with software, database, infrastructure and managing our corporate IT requirements.
This role will take ownership of day-to-day IT support operations, ensuring our systems, applications, and networks run smoothly. This is a hands-on role, responsible for coordinating, maintaining and developing our IT and cloud infrastructure needs, troubleshooting technical issues and improving support processes. You will also act as the main point of contact for escalations and liaise with vendors when required.
Key Responsibilities
Some notable responsibilities will include:
- Be the main point of contact and coordinate enquiries and IT needs with our external IT provider.
- Assist with hands-on office IT desk, systems, hardware and networking support needs, coordinating with our external IT provider for planned visits.
- Managing and developing plans to support our corporate technology requirements, including device security and management, data security, identity management, cloud infrastructure and other corporate IT needs.
- Evaluate, introduce and maintain new technologies (e.g. cloud, AI) to enhance automation, monitoring, and business efficiency.
- Support system upgrades and migrations. Support the business with the introduction of new systems and technology.
- Maintain and update IT documentation and processes, along with internal training and guidance.
- Develop, maintain and ensure compliance with IT policies, security standards, and GDPR/international data protection requirements.
- Collaborate with external vendors and service providers for escalated issues or project work.
- Monitor system performance and recommend improvements to enhance efficiency, reliability and overall improve IT infrastructure.
- Communicate effectively with both technical and non-technical stakeholders.
Key Skills and Attributes
The ideal candidate will have:
- Degree in Computer Science or another relevant field, strong academics.
- Proven relevant work experience, ideally in a consulting environment.
- Strong communication skills.
- Knowledge of Azure cloud infrastructure and provisioning.
- Knowledge of the Microsoft 365 stack (sharepoint, EntraID and more).
- Experience managing cloud infrastructure, including Virtual Machines used for remote working and analytics workflows.
- Familiarity with device management and endpoint security.
- Familiarity with modern infrastructure provisioning practices, e.g. Infrastructure as Code.
- Familiarity with modern data and analytics SaaS products, e.g. Snowflake, DataBricks.
- Takes ownership and accountability, with a strong focus on delivery and a commitment to seeing projects through to completion.
- Acts with integrity, initiative, and is comfortable expressing opinions and suggesting new ideas or solutions.
- Department
- Back Office
- Locations
- London
Why Fideres
Fideres’s vision is to become the leader in litigation-only economic consulting globally, free of corporate conflicts.
Following years of growth, over the past two years Fideres has started to expand internationally and we now have offices established in London, New York, Rome and Madrid. We plan to open an office in Australia and to grow our presence in France and Germany.
We are looking for candidates, who are committed to Fideres’s strategy and values, and who are willing to grow in this phase of our company’s expansion.
Our Benefits
Transparent Pay
We have a transparent and internally published pay structure by role, we do this as part of an equal pay initiative across our offices.
Continuous Learning
We offer all our employees a learning and development budget to spend flexibly on role relevant training needs. Support for further professional qualifications, apprenticeships and further education is also available. There is no risk of being pigeon-holed at Fideres as our employees are able to reach for opportunities as they see them without being restricted by corporate bureaucracy.
Benefits
We offer all normal standard benefits such as a competitive holiday allowance with the opportunity to purchase 10 days additional holiday, monthly social events, private medical insurance, a gym subsidy, equal family leave for all employees, along with other benefits.
What We Offer
You will get to work in a highly innovative environment where training and development is put at the top of the agenda to ensure that our staff are at the leading edge of their academic knowledge, and where rapid career progression is available to proactive employees who reach out for opportunities.
We offer flexible working hours and hybrid remote working, competitive salaries and bonuses, and competitive benefits.
We are proud of our values and our diverse and international workforce, and we are committed to building a working environment where employees feel safe, welcome and able to have an open and respectful dialogue on diversity issues.
Our Application Process
Applying
To apply, you will need to send us your CV and cover letter via the application form below. Please note that we consider a thoughtful and well considered cover letter to be an integral part of our application process.
Pre-Interview Assessments
Depending on the role you are applying for, you may be asked to complete a pre-interview assessment relevant to the role. This allows us to see if you have some of the necessary technical skills required for the role, and it can also give you an idea of some of the skills that would be required.
Interviews
For the majority of our roles, we have a three stage interview process. The main purpose of our interviews is to further assess your technical skills, your communication skills (team and client) and make sure that you have sufficiently researched what we do and the role itself. More generally it is a chance for us to get to know each other better.
A typical interview process would look a bit like this:
- First Interview: Technical with a team member
- Second Interview: Cultural fit interview
- Final Interview: Technical interview
Questions
If you have any questions about our process, please contact us at careers@fideres.com.