Operations Officer
We are looking for an enthusiastic and experienced Operations Officer to join our London Office.
About Us
Fideres delivers effective economic analysis and testimony, turning data into courtroom advantage. As global litigation experts, we help law firms secure new cases and offer unbiased, conflict-free insights for complex and innovative disputes. Driven by rigorous analysis, we empower justice—for all—from case strategy to victory.
By dedicating ourselves solely to litigation-based economic analysis, we can provide truly unbiased assessments and maintain our commitment to objectivity.
Our Competition litigation consulting team has provided expert opinions on major antitrust legal actions against Big Tech (including Apple, Amazon and Facebook), Big Pharma, Big Finance and Big Agriculture. Meanwhile our original and innovative reports on river sewage and Covid-19 have led to national press coverage.
Our Financial and Securities Litigation team has acted as plaintiffs' experts in the most consequential financial cartels and market manipulation cases of the past 10 years.
About this Role
We are looking for an Operations Officer to assist us in the smooth running of the firm’s operations and offices. You will be a hard-working, proactive individual who is keen to get exposure in a small but innovative economic consultancy and has aspirations to grow and develop a career in Operations.
The role will be based in our London office.
Key Accountabilities
- Support the Operations team with the smooth running of all our offices, proactively making sure that the offices look and feel professional and the teams have what they need to work efficiently
- Make sure that meeting rooms are correctly set up for internal and external meetings (presentations, screens, flip charts, food and drinks etc)
- Meet and greet guests, including clients and candidates, answer and gatekeep calls
- Identify and implement operational process improvements to enhance efficiency in the team
- Develop and implement operations policies and procedures
- Track and run regular reporting on operations spending and identify areas that can be improved
- Ensure compliance with relevant regulations and policies, such as, annual checks of health and safety equipment (fire extinguishers, pumps, mechanical ventilation) and coordinate first aid and fire marshal training. Support with other health & safety administration duties
- Maintain accurate records and documentation for operations
- Manage the operational aspects of onboarding and offboarding new employees and leavers
- Deal with the company’s contractors (e.g. IT contractors, office cleaners) and conduct regular checks on quality of service, manage onboarding and offboarding of suppliers
- Provide holiday cover and back up support for: marketing activities (formatting, helping with updates to the website etc), finding and booking event locations, organising travel, managing diary schedules, arranging meetings etc
Key Skills and Attributes
The successful candidate will have:
- Relevant work experience in a professional services environment would be highly desirable
- Have very strong interpersonal skills and enjoy helping colleagues
- Has a good eye for presentation and visual aesthetics
- Excellent written and verbal communication skills
- Be highly organised with excellent attention to detail and strong multitasking skills
- Ability to identify and resolve issues efficiently
- Show high levels of initiative
- Have strong PC skills including Microsoft Office, in particular Excel and PowerPoint, as well as organising online files and folders
- Will have some drive to learn and achieve a career path within office management or business operations
- Not afraid to express an opinion and offer new solutions
- Fluent spoken and written in Italian, French or Spanish would be highly desirable but is not essential
- Department
- Back Office
- Locations
- London
Why Fideres
Fideres’s vision is to become the leader in litigation-only economic consulting globally, free of corporate conflicts.
Following years of growth, over the past two years Fideres has started to expand internationally and we now have offices established in London, New York, Rome and Madrid. We plan to open an office in Australia and to grow our presence in France and Germany.
We are looking for candidates, who are committed to Fideres’s strategy and values, and who are willing to grow in this phase of our company’s expansion.
Our Benefits
Transparent Pay
We have a transparent and internally published pay structure by role, we do this as part of an equal pay initiative across our offices.
Continuous Learning
We offer all our employees a learning and development budget to spend flexibly on role relevant training needs. Support for further professional qualifications, apprenticeships and further education is also available. There is no risk of being pigeon-holed at Fideres as our employees are able to reach for opportunities as they see them without being restricted by corporate bureaucracy.
Benefits
We offer all normal standard benefits such as a competitive holiday allowance with the opportunity to purchase 10 days additional holiday, monthly social events, private medical insurance, a gym subsidy, equal family leave for all employees, along with other benefits.
What We Offer
You will get to work in a highly innovative environment where training and development is put at the top of the agenda to ensure that our staff are at the leading edge of their academic knowledge, and where rapid career progression is available to proactive employees who reach out for opportunities.
We offer flexible working hours and hybrid remote working, competitive salaries and bonuses, and competitive benefits.
We are proud of our values and our diverse and international workforce, and we are committed to building a working environment where employees feel safe, welcome and able to have an open and respectful dialogue on diversity issues.
Our Application Process
Applying
To apply, you will need to send us your CV and cover letter via the application form below. Please note that we consider a thoughtful and well considered cover letter to be an integral part of our application process.
Pre-Interview Assessments
Depending on the role you are applying for, you may be asked to complete a pre-interview assessment relevant to the role. This allows us to see if you have some of the necessary technical skills required for the role, and it can also give you an idea of some of the skills that would be required.
Interviews
For the majority of our roles, we have a three stage interview process. The main purpose of our interviews is to further assess your technical skills, your communication skills (team and client) and make sure that you have sufficiently researched what we do and the role itself. More generally it is a chance for us to get to know each other better.
A typical interview process would look a bit like this:
- First Interview: Technical with a team member
- Second Interview: Cultural fit interview
- Final Interview: Technical interview
Questions
If you have any questions about our process, please contact us at careers@fideres.com.
Operations Officer
We are looking for an enthusiastic and experienced Operations Officer to join our London Office.
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